About Us
Founded by Sean and Kristina Malone, and inspired by the magic of a single red mailbox, Santa’s Letters began with one simple act of kindness.In 2013, Sean Malone, then a U.S. Postal Service employee, started replying to children’s letters addressed to Santa. As he and his wife Kristina saw the growing needs of families in their community, they turned that small act into something bigger. Together with their son, they founded Santa’s Letters, a 501(c)(3) nonprofit dedicated to spreading joy and supporting local families in need.One day, they placed a bright red mailbox in front of their home: an official Santa letter drop-off. That small gesture quickly became a beloved community tradition, symbolizing hope, generosity, and the true spirit of Christmas.What began with one mailbox has grown into a mission to uplift families all year long.
What We Do
At Santa’s Letters, our mission has two heartfelt parts: both inspired by the spirit of giving and the magic of connection.
1. Every Child’s Letter Matters. Each holiday season, every letter dropped into our iconic red mailbox receives a personal reply from Santa himself. This simple but meaningful tradition ensures that every child feels seen, heard, and believed in—because sometimes, a little bit of magic can make all the difference.
2. Supporting Families in Need. Beyond the letters, we use donations and community support to adopt dozens of local families each Christmas, fulfilling wish lists with gifts, clothing, food, and essentials. We identify these families by:Partnering with local schools to reach those who need help the most, andAccepting applications directly from Sussex County residents through our website.
And our mission doesn’t stop at Christmas. Throughout the year, we continue to uplift our community through programs like our Spring Egg Hunt, Christmas in July celebration, and Back-to-School drives, offering joy, hope, and everyday essentials to families across every season.
Together, we’re making a lasting impact— one letter, one family, and one act of kindness at a time.
SANTA'S LETTERS INC. WELCOMES
NEW EXECUTIVE DIRECTOR
We are proud to announce the appointment of communication professor Rachel Stohr as its new Executive Director.
With over a decade of experience as a communication scholar, educator, and grassroots organizing advocate, Stohr brings a wealth of expertise to the role. Her background in organizational and relational communication and her lifelong commitment to service shape a leadership style rooted in care, collaboration, and community—making her a strong fit to lead the organization into its next chapter.
“We’re thrilled to welcome Rachel to the Santa’s Letters family, her vision and experience will build on our strong foundation and help guide Santa’s Letters into an exciting new era.” - Sean Malone, Founder of Santa’s Letters.
As Executive Director, Stohr will focus on growing the organization through strategic partnerships, expanded outreach, and new sponsorship opportunities. One of her priorities is educating the public about often-overlooked needs in the area— needs hidden behind the region’s outward appearance of affluence. By raising awareness, Stohr hopes to foster a broader understanding of the unseen hardships affecting numerous local residents.
She envisions launching quarterly giving campaigns to support ongoing programs and enhance the organization’s visibility throughout Sussex County— particularly north of Bethany Beach.
Lisa Condon, known as the Head Elf, coordinated the search that led to Stohr’s hire. Although Condon moved out of state last year, she remains committed and involved with Santa’s Letters and its mission. She will work closely with Stohr as the organization enters this exciting new phase.
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“I’m honored to join an organization deeply rooted in integrity, generosity and connection, Lisa’s dedication has shaped Santa’s Letters into what it is today, and I’m grateful for her support as I step into this role. I’m excited to work alongside Sean and Kristina Malone, our amazing volunteers, and our extremely generous sponsors. Together, we will strengthen the organization’s presence and deepen its day-to-day engagement with the community.” - Rachel Stohr.
To learn more or get involved, email santaslettersinc@gmail.com.
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